Repairs & upgrades
Diagnose faults, replace parts, speed up slow machines and keep older systems useful.
Castle Douglas · Dumfries & Galloway · Remote anywhere
Friendly computer help you can trust
Repairs, upgrades, networks and remote assistance from John Martin — based in Castle Douglas, remote help for anyone, anywhere.
- Remote assistance nationwide
- Plain-English advice, fair prices
- Based in Castle Douglas, DG7
Available to everyone
Remote assistance with Splashtop
John uses Splashtop every day to help people on their own computers. You download a small helper, allow it when asked, then you’ll see a 9-digit code. Email, text or phone John with that code and he can connect and help — viruses, software, email, printers, updates and more — without you leaving home.
Download for
Apple Mac
Martins-Remote-Mac.dmg
Download
Download for
Windows PC
Martins-Remote-Windows.exe
Download
How it works
- Choose Apple Mac or Windows PC above and download the helper.
- Open the file — on a Mac open the .dmg / app; on Windows run the .exe.
- When asked to Allow or grant permission, say Yes.
- You’ll see a 9-digit code on the screen.
- Email, text or phone John with that code — he connects and helps.
Got your code? Contact John
Send the 9-digit code by call, text or email. Please only call at sensible times — John will help as soon as he can.
Call or text 07968 064 666 Email your codeFriendly, patient help — nothing to be nervous about. You’re in control the whole time.
What we do
Computer services for home & business
From a slow laptop to a full network setup — practical help with clear explanations and no jargon.
Laptops & iPads
Setup, troubleshooting, updates and everyday advice for laptops, tablets and iPads.
Networks & broadband
Wi‑Fi, routers, printers and broadband setup — reliable connections at home or work.
New system setup
Unpack, install and transfer files so your new PC or Mac is ready to use from day one.
Antivirus & security
Remove malware, install protection and help you stay safer online.
Data recovery
Help retrieving files from failing drives or accidental deletions where recovery is possible.
General maintenance
Clean-ups, updates, backups and regular check-ups to keep things running smoothly.
Remote help
Secure Splashtop sessions for quick fixes — download the helper above, share your code, and John connects.
Local & personal
About Martin’s Computer Services
Run by John Martin from Castle Douglas in South West Scotland. You’ll speak to John directly — patient, practical help in plain English, with remote assistance for anyone who needs it.
Based in Dumfries & Galloway, with remote support for anyone who needs it, wherever they are.
- Owner: John Martin
- Phone: 07968 064 666
- Email: martinscomputers@me.com
- Area: Castle Douglas, DG7 3JT · Dumfries & Galloway
- Also: Remote assistance nationwide
Why customers call back
- Clear costs explained before work starts
- Patience with new and less-confident users
- Business systems kept within budget
- Help that sticks — so you understand what changed
Customer feedback
What people say
Real customers from across Dumfries & Galloway.
“John came out for a home visit and set up wireless broadband for an elderly relative. Professional, patient and thorough.”
“Found Martin’s through the Yellow Pages. Quality work done quickly — I’d recommend him without hesitation.”
“Sorted everything after our move. Phone help was clear and in plain English — exactly what we needed.”
“Got our business systems working well and kept us within budget. Reliable local support.”
“Costs were explained upfront and John had endless patience. Felt looked after throughout.”
“As a silver surfer I needed someone patient. John never rushed me and made everything understandable.”
Get in touch
Contact John
Call, email or send a short message. For remote help, download the Splashtop helper in Remote Help, then send John your 9-digit code.
Martin’s Computer ServicesCastle Douglas, South West Scotland
DG7 3JT
The form below opens your email app with a ready-written message. No account required. (A Formspree or similar web form can be added later if preferred.)